Waster/Refer FAQs - Frequently Asked Questions

Q. Do I need an ABN to register as a referral partner?

A. Yes – all referral partners must have a valid and current ABN.

Referral partners must have a valid and current ABN. Referral partners can only refer businesses to Waster with a different valid and current ABN.

Q. Do I need training in waste and recycling?

A. Certainly not!

At Waster – we make bins for waste and recycling super easy. When you refer a business to us – they will be able to tell you what bins i.e. types of waste and bin sizes they require. They should also know how often the bins are collected.

If you tell us this info – we will do the rest.

Q. Do I get $3 for every referral?

A. For all qualifying referrals, yes!

With the program – we want to pay you lots of commission – because that means we are growing. When you are speaking to customers – we also pay $3 to you for any qualifying referral. This will be paid roughly 2 weeks after you submit the referral and it has been checked that it qualifies. The site does not need to sign up.

This means that if you are approaching a number of sites a day or week – you will at least have you coffees paid for etc!

Q. Am I expected to sign up customers?

A. No!

In fact – you are not expected or even able to sell or provide quotes to businesses. All we ask is the business details such as bin sizes, schedules etc – and we will do the rest.

There is no “sell” let alone “hard sell”.

Q. Does Waster really pay uncapped commission?

A. Absolutely!

We basically want you to be incentivised to refer as many great businesses to Waster as possible. We will pay 15% commission for 6 months on all successful referrals.

We want you to be earning more than our CEO!

Q. What sort of businesses should I approach?

A. Any you know – or think we could help really!

At the end of the day – nearly every business requires waste or recycling services of one kind or another.

We would suggest you start with companies you know or visit regularly. If you pop in to buy a coffee every morning – why not mention us?

Q. How do I know if the referral has been successful?

A. We will tell you!

We really want you to refer lots of sites to us. It is in our interest to pay you commission whenever possible.

Waster will tell you if a business accepts our quote following your referral.

When you pop in next time – you will hopefully see our bins and get thanked by the business owner!

Q. When are payments made?

A. When the business pays Waster!

Waster invoices monthly in arrears. If you refer a customer who begins services on 1 Jan – they will pay Waster on 14 Feb. Waster will pay you promptly after money is received.

Q. Are there any businesses that I can not refer?

A. Yes.

You can not refer businesses to us that:

– Have the same ABN as your registered ABN

– Have been referred to us previously – i.e. by another Referral Partner

– That we have issued a quote to in the last 12 months.

– That Waster has previously provided services to.

Q. Can existing Waster customers refer other businesses?

A. Absolutely!

All existing customers are automatically registered as Waster/Refer partners. We often get referrals from existing customers – after all – they are our best advocates.

Q. What info do I need to provide to Waster when referring a business?

A. The more the merrier!

At the end of the day – the more info you give us – the more likely our quotation is to be accepted.

If you go that extra mile – you will see more success and more referral commissions.

We ask for the minimum info:

– Contact name

– Address

– Business name

– ABN

– Type of business – i.e. cafe etc

– Bins on site (sizes and type of waste)

– Current collection schedule

Other info we seek that can really help includes:

– Photos of bins and contents

– If business is unhappy with current provider for any reason

– Who provides service currently

– Is there a set price they are looking for us to meet or match?

– Are they seeking to boost recycling

Any other info that you think will help is great!