To arrange a service - a Waster customer service agent will contact you after your booking and if you have the following info it will expedite the process:
A. Your business name / address
B. At least one of the following - Existing permit or consent number; Water meter number; Water Account number; Grease trap barcode.
You will then have to fill out a CoT form (Change of Transporter) form informing the water authorities who you have mandated to provide your service.
Do not worry - Waster will walk you through this process.